SHIPPING & DELIVERY POLICY
Last Updated: 6 October 2026
At Fragrance Musk, we aim to make delivery straightforward and reliable.
Delivery Locations and Charges
Our current delivery rates are:
| Location | Delivery Fee | Estimated Delivery |
|---|---|---|
| Port Harcourt | ₦2,500 | 1–2 business days |
| Lagos | ₦5,000 | 3–5 business days |
| Abuja | ₦7,000 | 3–5 business days |
| Other locations | ₦9,000 | 3–7 business days |
Delivery times are estimates and may vary depending on the destination and circumstances affecting the delivery process.
Processing
Orders are processed after the required payment or order confirmation has been successfully completed.
Processing may take additional time during periods of unusually high order volume, public holidays, or circumstances outside our reasonable control.
Delivery Address
Customers are responsible for providing accurate and complete delivery information.
Please ensure that your telephone number is active and that the delivery address is accessible to the courier.
Fragrance Musk is not responsible for delays or failed deliveries caused by inaccurate or incomplete information supplied by the customer.
Delivery Delays
Estimated delivery times are not guaranteed.
Delays may occur because of:
- courier operations;
- traffic;
- weather;
- public holidays;
- security conditions;
- incorrect customer information;
- circumstances beyond our reasonable control.
Where we become aware of a significant delivery issue, we will make reasonable efforts to assist.
Store Pickup
Where store pickup is available, customers may collect eligible orders from:
Fragrance Musk Store Ajip, Port Harcourt, Rivers State, Nigeria
Customers should wait for confirmation that the order is ready before visiting.
Delivery Contact
For delivery-related enquiries:
+234 812 653 6493
Delivery Acceptance
Customers should inspect their order when it is received and contact Fragrance Musk promptly if the product appears damaged, incorrect, or materially different from what was ordered.